Instead, the IRS sent stimulus payments to the tax services, many of which were sent to wrong or closed accounts. Both tax companies swiftly announced they were working diligently to get Americans their stimulus payments into the correct bank accounts. “Your payment will be deposited into the same bank account that you received your 2019 tax refund. We have been working tirelessly with the Treasury and IRS to get your stimulus payment to you. We know how important these funds are for so many Americans and we regret that an IRS error caused a delay in you receiving your stimulus payment,” TurboTax continued in the statement. A new IRS online tool called Get My Payment allows people to track their stimulus check, as well as send the IRS their direct deposit information if they did not include it in their recent tax returns.

Turbotax And H&r Block Fix Irs Error Delaying Stimulus Checks To Some Customers

We have been working tirelessly with the Treasury and IRS to get stimulus payments to our customers. We know how important these funds are for so many Americans and we regret that an IRS error caused a delay. The IRS says that the financial institutions that received the funds will return them to the IRS, and then the IRS will reissue payments to the right accounts.

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In the last round of stimulus payments, we reported some couples with different immigration statuses were excluded. “It showed the current check was going to be deposited or is going to be deposited today, January 4, and it shows a completely different bank account. And it is not my bank account,” Johnson said. I went to the IRS website n it shows a different account number, my first stimulus check went to my bank account, so wats the difference now. In a worst-case scenario, customers who qualify for the $600 but do not receive their payment promptly can still get it this tax season by claiming a special rebate credit when they file their 2020 taxes. But many people expecting a direct deposit have discovered their money was deposited in the wrong account.

Turbotax And H&r Block Fix Irs Error Delaying Stimulus Checks To Some Customers

The IRS and the Treasury Department did not respond to TIME’s questions about how people can report their problems to the IRS. However, the IRS website says the agency will send everyone a letter within 15 days after their payment has been sent out, and that letter will include information on how to report problems. Treasury have distributed the major bulk of the anticipated $164 million in second-round of relief payments for Americans faster than the first time, millions are still awaiting payments or have found errors in the distribution. NASHVILLE, Tenn. (WTVF) — Tax prep companies are once again in the middle of the stimulus payment rollout and the delay may take weeks to resolve. Get unlimited advice, an expert final review and your maximum refund, guaranteed with Live Assisted Basic. File a 2020 tax return to claim the 2020 Recovery Rebate Credit even if you don’t usually file a tax return.

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Both rounds of the stimulus relief are actually advanced credits and will appear on the federal tax form as a “Recovery Rebate Credit.” The company said that they have re-confirmed with the IRS that they have all of the correct banking information for their customers. “We know how important stimulus funds are for so many Americans and that everyone is anxious to get their money, now more than ever,” the company added. Instead of waiting on guidance for what to do with the money, they’ve decided to immediately send any payments back to the IRS. You can check on the status of your refund using the IRS Check My Refund Status tool. TaxAct said it offered the IRS solutions that would have allowed the payments to be delivered as soon as next week.

“The IRS regrets the inconvenience and greatly appreciates the assistance of our tax industry partners in helping accelerate a resolution of this issue,” the agency said in a statement. Let an expert do your taxes for you, start to finish with TurboTax Live Full Service. Or you can get your taxes done right, with experts by your side with TurboTax Live Assisted. Just answer simple questions, and we’ll guide you through filing your taxes with confidence.


H&R Block said on Twitter Monday that the error would be fixed by the end of the day. But many customers told CNBC Make It that they have still not received their payments in the correct account as of Tuesday afternoon. The Treasury Department began processing a second round of emergency payments on Dec. 29 as part of a new congressional COVID-19 aid package. As with the first round distributed in April, millions of payments were to be directly deposited by Jan. 4 in customer accounts the IRS had on file. TurboTax and H&R Block said they’d fixed issues that were delaying $600 stimulus payments from the Internal Revenue Service.

Unfortunately, because of an IRS error, millions of payments were sent to the wrong accounts and some may not have received their stimulus payment. If you did not qualify for the first stimulus check based on your 2018 or 2019 taxes, you can claim the Recovery Rebate Credit if you are eligible based on your 2020 tax return (which you file in 2021). You will need the total amount of your third Economic Impact payment and any plus-up payments to claim the 2021 Recovery Rebate Credit. Using the total amount of the third payments from the individual’s online account or Letter 6475 when filing a tax return can reduce errors and avoid delays in processing while the IRS corrects the tax return.

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